Privacy Policy
Last updated: 11 January 2026
1. Identity and Contact Information
This Privacy Policy explains how Inquly collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection (LOPDGDD).
Data Controller:
Inquly
[YOUR LEGAL COMPANY NAME]
[YOUR FULL ADDRESS]
[YOUR REGISTRATION NUMBER]
Data Protection Officer (DPO):
[DPO NAME]
Email: dpo@inquly.com
2. Definitions
- Landlords: Users who own or manage properties and use our services to manage their rentals and process tenant data.
- Tenants: Occupants of rented properties whose personal data may be collected and managed by a Landlord through the Software.
- Users: Any person who uses the Software, including Landlords and Tenants.
3. Legal Basis for Data Processing
In accordance with the GDPR, we process your data based on the following legal grounds:
- Contract Execution: Processing necessary to provide our services and manage your account.
- Legal Obligations: Processing required to comply with accounting, tax, and other legal requirements.
- Legitimate Interest: Processing for security, fraud prevention, and service improvement.
- Consent: Processing based on your explicit consent, particularly for marketing communications and non-essential cookies.
4. Data Collected
Registration Data
- First and last name
- Email address (account identifier)
- Password (stored encrypted)
Service Data
- Property information and details
- Tenant information and contact details
- Financial records (payments, expenses, invoices)
- Uploaded documents
Automatic Data
- IP address
- Browser type and version
- Session and preference cookies
5. Data Processing Responsibility
Landlord as Data Controller
Landlords who use Inquly to manage their rentals are the Data Controller for the personal data of their tenants. They are responsible for ensuring GDPR compliance for this data.
Inquly as Data Processor
Inquly acts as a Data Processor on behalf of Landlords, hosting and processing data to enable rental management. We do not make decisions about how tenant data is used.
Inquly as Data Controller
Inquly is the Data Controller for certain data collected independently, such as usage logs, security measures, and support communications.
6. Purposes of Processing
- Providing and maintaining our services
- Managing your account and preferences
- Communicating with you about your account
- Ensuring security and preventing fraud
- Complying with legal obligations
7. Data Recipients
We may share your data with the following categories of recipients:
- Hosting Provider: [HOSTING PROVIDER] (EU)
- Email Service Provider: [EMAIL PROVIDER] (EU)
All our data processors are required to maintain appropriate security measures and process data only according to our instructions.
8. Security Measures
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure password hashing using industry-standard algorithms
- Secure session management and authentication
- Regular encrypted backups
9. Data Retention
| Data Type | Retention Period |
|---|---|
| Active Account Data | Duration of account activity |
| Inactive Account | 6 months warning, 12 months deletion |
| Financial Records | 6 years (Spanish legal requirement) |
10. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data ('right to be forgotten').
- Right to Portability: Receive your data in a portable format.
- Right to Object: Object to processing based on legitimate interest.
- Right to Restriction: Request restriction of processing in certain circumstances.
Agencia Española de Protección de Datos (AEPD):
If you believe your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency:
C/ Jorge Juan, 6, 28001 Madrid
12. Policy Updates
We may update this Privacy Policy from time to time. For significant changes, we will notify you at least 30 days in advance via email or a notice on our platform.
13. Contact
For questions about this Privacy Policy or to exercise your rights, please contact us:
Email: privacy@inquly.com
[YOUR FULL ADDRESS]