Frequently Asked Questions

Question 1

What is Inquly?

Accepted Answer

Inquly is rental management software that lets you manage your properties, tenants, contracts and finances from a single platform. It's designed for individual landlords, property managers and real estate agencies.

Question 2

Is Inquly free to use?

Accepted Answer

Yes, Inquly offers a free plan that includes management of 1 property with all basic features. To manage more properties, you can upgrade to one of our paid plans.

Question 3

Do I need to install anything?

Accepted Answer

No, Inquly is a web application that works directly in your browser. You just need an internet connection and can access from any device: computer, tablet or mobile.

Question 4

Can I try premium features?

Accepted Answer

Yes - premium features include a 7-day free trial. No credit card required to try it.

Question 5

How many properties can I manage?

Accepted Answer

The number of properties depends on your plan: Free Plan (1 property), Landlord (10 properties), Manager (30 properties), Agency (100 properties).

Question 6

How do I add a property?

Accepted Answer

From the Dashboard, click 'Properties' in the side menu then 'Add Property'. Fill in the basic details (address, type, size) and save. You can add more details later.

Question 7

Can I manage different property types?

Accepted Answer

Yes, Inquly supports residential homes, commercial premises, offices, parking spaces, storage units and vacation rentals. Each type has specific adapted fields.

Question 8

How do I add units to a building?

Accepted Answer

If you have a building with multiple units (apartments, premises), you can create the main property and then add units from the property page. Each unit can have its own tenant and contract.

Question 9

Does Inquly generate contracts automatically?

Accepted Answer

Yes, Inquly includes contract templates updated according to LAU (Spanish Rental Law). You can generate contracts with your property and tenant data pre-filled.

Question 10

Are the contracts legally valid?

Accepted Answer

The templates are based on current legislation, but we always recommend reviewing the contract with a legal professional before signing, especially for complex situations.

Question 11

How do I manage renewals?

Accepted Answer

Inquly automatically notifies you before contract expiry. You can renew with one click, updating the rent according to CPI if desired.

Question 12

Can I upload existing contracts?

Accepted Answer

Yes, you can upload PDF documents of contracts you already have signed. They'll be stored securely along with the rest of your property documentation.

Question 13

How do I record rent payments?

Accepted Answer

You can record payments manually from the Finances > Payments section. You can also set up recurring payments to be recorded automatically each month.

Question 14

Does Inquly generate invoices?

Accepted Answer

Yes, you can generate customized invoices with your logo and tax details. Invoices can be emailed directly to tenants and downloaded as PDF.

Question 15

How do I track expenses?

Accepted Answer

In the Finances > Expenses section you can record all expenses associated with each property: property tax, HOA fees, insurance, repairs, etc. This lets you calculate real profitability.

Question 16

Can I export data for my accountant?

Accepted Answer

Yes, from Settings > Export you can download all your financial data in Excel or CSV format, ready to hand over to your tax advisor.

Question 17

How do I add a tenant?

Accepted Answer

You can add tenants from Tenants > New Tenant, or directly when creating a contract. Enter the basic details (name, ID, contact) and link them to a property.

Question 18

Can I communicate with tenants from Inquly?

Accepted Answer

Yes, Inquly includes an internal messaging system. Tenants can report issues and you can send communications that are recorded.

Question 19

How do I manage maintenance requests?

Accepted Answer

Issues reported by tenants appear in Maintenance. You can assign them, track progress, record vendors and mark them as resolved.

Question 20

Do tenants get their own access?

Accepted Answer

Yes. You can invite each tenant to the tenant portal by email. There they can view their contracts and invoices, report maintenance issues and message you, without seeing anything from other tenants.

Question 21

How do I change my plan?

Accepted Answer

From Settings > Billing you can see your current plan and upgrade to a higher plan. Changes are applied immediately and the amount is prorated.

Question 22

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel at any time from Settings > Billing. You'll keep access until the end of your billing period.

Question 23

Is my data secure?

Accepted Answer

Your data is stored on European servers with SSL encryption. We comply with GDPR and never share your information with third parties.

Question 24

How do I delete my account?

Accepted Answer

You can request deletion of your account and all your data from Settings. The process is irreversible and completes within 30 days.

Question 25

Which browsers are supported?

Accepted Answer

Inquly works on the latest versions of Chrome, Firefox, Safari and Edge. We recommend keeping your browser updated for the best experience.

Question 26

Is there a mobile app?

Accepted Answer

Inquly is currently a responsive web application that works perfectly on mobile. We're working on native iOS and Android apps.

Question 27

Can I integrate Inquly with other tools?

Accepted Answer

We're developing integrations with accounting and banking tools. If you have a specific need, contact us.

Question 28

Can I export my data and is it secure?

Accepted Answer

You can export your data to CSV, PDF and JSON at any time. Sign-in supports two-factor authentication, and your data is stored on servers in the European Union.

Frequently Asked Questions

General

Properties

Contracts

Finances

Tenants

Account

Technical

Can't find what you're looking for?